Please note that all Shipping Information is subject to change. At this time, we are only processing orders to U.S. addresses; orders to addresses outside the US will be cancelled at the time of receipt. All orders will be charged sales tax according to the destination address.
On most shipments, we allow customers to choose from three options as to the delivery timeframe for their orders:
- Standard Delivery - up to 7 business days
- Two-Day Delivery - up to three business days
- Overnight Delivery - up to two business days
Some of our products are delivered only via ground service and expedited shipping is not available; if this is the case, we have noted as such on the product page and included the cost of shipping in the product price. Please note, though we will do our best to get your order to you the soonest possible, due to the constraints of our delivery service providers, we cannot promise a specific delivery date at the time of your order. Tracking information will be sent to you via email when the order has been processed for shipment.
Our rates are charged by the weight of the package at the time of shipment. Oversized items may be charged an additional shipping and handling fee.
For Promotional Shipping, the following conditions apply:
- Buy required threshold of products to receive the discount. When you are finished shopping, proceed to your shopping cart to check out.
- Ship all items to a single address. Only street addresses in the US are eligible for free shipping; shipments to PO Boxes are not eligible, excludes Alaska and Hawaii.
- When asked for a Shipping Method, select Promotional Shipping.
- Enjoy free shipping on items shipped to that address.
- Applies to eligible items purchased from The Outdoor Chef Store; subject to change at any time and without notice.
- Items added to the Shopping Cart when free shipping is in effect, but not purchased until after the promotion ends, will not receive free shipping.
- Shipping fees and taxes are not included in calculating purchase amount if offer has a threshold.
- Canceling items may affect eligibility for this free shipping offer.
- Applies to Standard Shipping to US street addresses only.
- Applies only to orders shipping to a single address.
- Cash value of offer is $0.001.
- Offer is not for resale and is not redeemable for cash.
- If you return items purchased using this offer, and your order drops below the threshold, then you may be charged a shipping fee.
- Offers are available for a limited time and may end without notice.